How Kahului Airport Pickup Works
Our airport pickup is a self-service system. From the moment you collect your luggage, it takes about three minutes.
1. Check your phone. Before you land, we send you an email and a text with a link to your personal pickup page. It shows a map of the parking lot, your parking space number, and photos of your actual rental car.
2. Collect your luggage and exit baggage claim. Head for the exit doors on the ground level of the terminal.
3. Cross the road and pass the “Train House.” Directly outside baggage claim you’ll see a road. Cross it, walk past the old Train House, and continue straight into the airport parking lot.
4. Find your car and drive away. Your space number is on your pickup page. There’s no counter to visit and no paperwork to sign at the airport — everything was completed when you booked.
Total walking time from baggage claim: two to three minutes.
Arriving Late at Night or on a Delayed Flight
Most rental desks at Kahului Airport close in the evening. Ours never does, because there’s no desk to close.
Your car sits in the parking lot waiting for you, whatever time your flight lands. If your flight is delayed, diverted or cancelled, your reservation isn’t affected — simply come and collect your car when you arrive.
The same applies to very early departures. You can return your vehicle at any hour, day or night.
How to Return Your Car at OGG
Returning is the pickup process in reverse.
Before your return date, we send you an email and a text with a link to your return confirmation page. Then:
- Fill the fuel tank before you reach the airport.
- Give the car a quick tidy.
- Park in the airport parking lot — the same lot where you picked the car up, unless we’ve told you otherwise.
- Complete the return questionnaire on your phone.
- Walk to the terminal.
We recommend choosing a return time about two hours before your scheduled departure. That leaves room for check-in and security without rushing.
We photograph and document the condition of every vehicle before it goes out. Those photos are your protection as much as ours — they’re the reference showing the car came back as it left.
Before You Land: What to Know
Where we are. Makoa Rental Car Maui is based at 2000 Maui Veterans Hwy in Kahului, in Central Maui, minutes from OGG. Airport pickup and return take place in the Kahului Airport parking lot.
Drivers. Additional drivers are free and easy to add. There is no young driver fee: drivers 21 and over pay the same rate.
Mileage. Unlimited, on every vehicle.
Extras. Baby seats, boosters, beach chairs and coolers can be added to your reservation. They’ll be in the car when you pick it up.
Cancellation. Free up to five days before your arrival.
Frequently Asked Questions
Is there a Makoa counter inside the terminal? No. There’s no counter and no shuttle bus. Your car is parked in the airport lot and you walk straight to it — that’s what keeps the whole process to about three minutes.
How far is the walk from baggage claim to the car? Two to three minutes. You cross the road outside baggage claim, pass the Train House, and enter the parking lot.
What if my flight lands at 2 a.m.? Your car will be there. Pickup and return are available 24 hours a day, every day of the year.
Where do I find my parking space number? On your pickup page, in the link we send by text and email. It also includes a map and photos of your car.
Can I return the car somewhere other than the airport? Contact us before your rental and we’ll let you know what’s possible for your dates.
What do I need to bring? A valid driver’s license, proof of insurance, and a payment card.
Ready When You Land
Book online in a few minutes. No deposit, and your car is guaranteed.
[BOOK YOUR OGG AIRPORT RENTAL]
Questions? Call and speak with a real person: +1 808-866-0286
The Kahului Airport – OGG is Maui’s Main airport located at central Maui. The Kaanapali airport is the second one, a smaller, inter island airport located on the west shore of the island of Maui.
OGG was built in 1942 and began commercial flights operation after the war in 1952.